Privacy Policy

This policy explains how CASA Constructions Group handles personal information provided through this website, by phone, by email, or during early construction enquiries.

Information CASA may collect

CASA may collect information that helps the team understand and respond to an enquiry.

Name, phone number, email address, and preferred contact details
Project details, site suburb or address, timing, scope, and budget context if supplied
Messages, photos, plans, drawings, or documents you choose to send
Records of website, phone, and email enquiries
Basic website usage and enquiry conversion information where analytics tools are configured

How information is used

CASA uses personal information to respond to enquiries, review project fit, discuss scope, arrange next steps, prepare project communication, maintain business records, and manage administrative obligations.

Website usage information may be used to understand how visitors use the site and which enquiry paths are working. CASA does not sell personal information.

Project photos and documents

Photos, plans, and documents submitted with an enquiry may show property details, site conditions, access constraints, or existing defects. Only send material you have authority to share.

CASA uses submitted project material to assess or discuss the enquiry. CASA will not publish submitted project material as marketing content without permission.

Disclosure of information

CASA may share information with staff, contractors, trades, consultants, insurers, advisers, website hosting providers, email providers, form delivery tools, file storage providers, analytics providers, or authorities where needed for the enquiry, business administration, legal requirements, or project delivery.

Where third-party service providers are used, they may store or process information according to their own systems and security controls.

Storage and security

CASA takes reasonable steps to keep personal information secure and to protect it from unauthorised access, misuse, interference, loss, or disclosure.

No website, email, file upload, or online storage method can be guaranteed as completely secure. If a privacy or data incident occurs, CASA will assess the issue and take steps required by law.

Cookies and analytics

This website may use cookies, browser storage, analytics tools, or advertising measurement tools where configured. These tools may collect information such as pages viewed, referral source, phone-click events, form events, device type, and general location signals.

You can control cookies through your browser settings. Some website features may not work as intended if cookies are blocked.

Access, correction, and privacy concerns

You can ask CASA to access or correct personal information connected to your enquiry by contacting info@casaconstructionsgroup.com.au. CASA may need to confirm your identity before acting on a request.

If you have a privacy concern, contact CASA first so the matter can be reviewed. If a concern is not resolved, you may contact the Office of the Australian Information Commissioner.

Changes to this policy

CASA may update this policy when website, enquiry, business, or legal requirements change. The updated version will be published on this page.